May 20

AN official from the Ministry of Electric Power and the Ministry of Energy said that the people can go to relevant township electricity offices to inspect if there are any overcharges in the bill by taking the receipt, at the 14th press conference of the State Administration Council’s Information Team.

“If there are overcharges, you can go to the township electricity office. As some meters are read by machine and some are read by the staff themselves, so there are many or fewer errors,” the official said.

Despite the daily power outages, most consumers are experiencing fixed bill charges every month. “There are months that the bill charges are the same; it seems like they are charging with estimation; If the bill is K35,000 this month, it is the same for next month; Sometimes we don’t see that the meter is read, and when the bill arrives, it seems higher than it should be; There are not many townships where meters are read with a computer system,” said U Maung Nge, a resident in Kyauktada Township.

The AMI system reduces non-technical losses, provides meter readings from the control server in a short period, easy issuance of billing and charges with barcode, online bill payment, and it is a system that the consumer can check by mobile phone. As it is better than the reading-by-staff method, most townships in Yangon are implementing this system. — TWA/GNLM