THE Myanmar Consumer Protection Commission has established 51 information and complaint acceptance centres across the country, with plans to open more centres in order to perform more effective addressing the complaints of consumers, according to the commission.
With regard to raising consumer awareness, the commission could educate 6.4 million population of consumers accounting for 12.48 per cent of the total population of the nation, emphasize consumer rights and faults of service providers and solve loss of consumers from 1 April 2016 to the end of April 2025. Moreover, plans are underway to extend the consumer awareness section in various sectors.
Currently, consumer complaints were most frequent in the sectors of online financial services, telecommunications services, and automobile sales. Furthermore, consumer losses and damages caused by the mistakes and failures of service providers in these sectors were addressed and resolved. In addition, the commission will effectively resolve remaining complaints in other sectors.
Union Territory and regional and state consumer affairs committees will be functional to ensure stability of commodity prices and eradication of illegal trade concerning with consumer protection measures under the provisions of the Consumer Protection Law. — ASH/TTA
